FAQ

Questions, answered.

Is butane included?

No. For shipping safety the torch arrives empty. Any standard butane refill works; fill it before your first pour.

How long does delivery take?

Orders ship within 3 business days. US delivery takes 7–15 business days depending on where you live, with tracking from dispatch to your door.

Will it arrive before Christmas?

For US addresses, order by Monday, November 30.

Can I track my order?

Yes. You'll get a tracking number by email as soon as your order ships. Some carriers take a few days to show the first scan.

Do you ship outside the US?

Yes, we ship internationally. Delivery times are longer outside the US, and import duties or taxes may apply in your country.

Can I send it straight to someone as a gift?

Yes. Enter their address at checkout and add a gift note in the cart. Every kit arrives in its presentation box.

What if it arrives damaged or faulty?

Email support@saturnsmoker.com within 14 days of delivery with a photo, and we'll make it right. Full details are in our refund policy.

Which drinks work best?

Spirit-forward drinks in a short glass: an Old Fashioned, Manhattan, Negroni or Boulevardier, or a bourbon on the rocks.

How much wood should I use?

A small pinch is enough. Start with less and add more next time; strong woods like walnut and hickory turn bitter if you overdo them.

Is it safe to use?

Used as directed, yes. The flame touches the wood, never your drink. Use it on a stable surface in a ventilated room, keep the torch away from open bottles, and let the smoker cool before cleaning. For adults only.

How do I clean it?

Let it cool completely, tap out the ash, and wipe the smoker top with a dry cloth. Don't put the wooden parts in water or a dishwasher.

How do I contact you?

Email support@saturnsmoker.com. For brand partnerships, write to business@saturnsmoker.com.